Posted last week on CardRatings.com, here are some of my favorite tips for folks planning to travel outside the U.S. with a little cash and a lot of plastic:With new credit card rules squeezing profit margins at major banks, foreign travelers have … [Read more...]

It's been about ten years since I wrote for AOL's content team, and I'm excited to be back on their roster. Here's the first piece I did for the AOL Radio Blog:Although news reporting had been a regular component of American broadcast … [Read more...]

When we lived in Athens, Lori and I had fun times with a couple of used cars: a Honda Civic that my mechanic declared "an impossible perversion of Japanese engineering," and a Pontiac Sunfire that ran great and was almost absolutely a … [Read more...]

First-time buyers of CRM systems often wonder what makes customer relationship management software tick. Effective CRM tools go beyond lists of names and addresses. They collect and help teams interpret five critical types of data...Read more on the … [Read more...]

A third of consumers make purchasing decisions based on the level of customer service offered by companies with effective CRM applications. Recent results from a British consumer survey suggest that retailers must do more than institute reward … [Read more...]