Part one in my series on the history of project management:
Most of us use benchmarking, re-engineering, and process redesign in our project management roles every week. All three of these ideas emerged from the consulting and writing work of 19th Century Philadelphian Frederick Taylor.
About Joe Taylor Jr.
Joe Taylor Jr. has written about media, technology, entertainment, and personal finance for over 25 years. His work has been featured on NPR, CNBC, Financial Times Television, and ABC News. After helping to launch one of public radio's first successful digital platforms, Joe now serves as a customer service, communications, and user experience consultant for a variety of Fortune 500 and Inc. 500 companies.