I love working with clients who make great stuff, who engage with their customers, and who want to make a real impact through their businesses. All of my projects start with a complimentary discovery session over Zoom, so we can learn whether we’ll be a great fit.
Professional Development Coaching
You can book a series of coaching calls with me to explore marketing, content strategy, or customer experience. I’ve developed a 12-week launch (or re-launch) program based on my startup syllabus, with the goal of getting my clients from idea to MVP product or service within three months. Coaching was one of the most fun skills I got to develop during my tenure at Apple, where I specialized in helping team members achieve significant sales and career goals. I take on just a few new coaching engagements each year for folks who really want to commit to making a big leap.
User Experience Audits & Consulting
The difference between coaching and consulting, according to one of my personal favorite consultants is: “coaching is when I ask you what you think you should do, consulting is when I tell you what you really should do.” As the director of the user experience consulting practice at Johns & Taylor, I specialize in helping business leaders validate and polish their ideas for digital experiences. From there, I translate those ideas into action items for development teams, ensuring that front-end and back-end specialists don’t collide with each other along the way.
Audiobook & Podcast Production
Over the past few years, I’ve been wading back into radio and podcasting by producing my own interview series and by developing other shows for clients. Recently, Lori and I rolled this into a new service we’re calling Podcast Taxi. We specialize in making weekly shows for hosts who want the kind of support I used to provide my air talent when I produced nationally syndicated radio series.