As VoIP providers roll out support for “wideband” business phone systems, subscribers with the right equipment enjoy the clearest phone calls ever. A new wave of hardware compatible with the G.722 audio format allows VoIP services to improve the quality of speakerphones and conference call systems. For solo callers, the enhanced audio gives listeners the feeling of greater presence and clarity. Call center agents and other corporate users can use these new tools to increase productivity while building stronger rapport with callers over clear connections.
About Joe Taylor Jr.
Joe Taylor Jr. has produced stories about media, technology, entertainment, and personal finance for over 25 years. His work has been featured on NPR, CNBC, Financial Times Television, and ABC News. After helping to launch one of public radio's first successful digital platforms, Joe now serves as a customer experience consultant for a variety of Fortune 500 and Inc. 5000 companies.
Discover how the right stories can help you grow a six-figure business.
As a radio producer, technology consultant, and startup founder I had to learn how to tell stories that inspire audiences. I'd love to share some resources and ideas to help you connect with your perfect customers, clients, and fans.
(I won't sell, rent, or share your personal information with anyone, for any reason.)
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