While business leaders grapple with Twitter and Facebook interactions, experts advise companies to master the art of the direct message in under 140 characters. CIOs and other company leaders with questions about their investment in social CRM applications can review previous innovations to understand the importance of communicating with customers using their favored systems.
About Joe Taylor Jr.
Joe Taylor Jr. has produced stories about media, technology, entertainment, and personal finance for over 25 years. His work has been featured on NPR, CNBC, Financial Times Television, and ABC News. After launching one of public radio's first successful digital platforms, Joe helped dozens of client companies launch or migrate their online content libraries. Today, Joe serves as a user experience consultant for a variety of Fortune 500 and Inc. 5000 businesses.
Let’s explore “Beyond Route 13.”
The latest iteration of my personal newsletter highlights stories about growing beyond your roots. What happens when you break boundaries—through business, art, or science—and you're not sure if you can ever go back? (Of if you'd even want to?)
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