I'm a writerpodcastermedia producerUX expertcareer coach,writer, podcaster, media producer, UX expert, and career coach, and I help people create great stuff.
Twenty-five years and counting at the intersection of music, technology, and pop culture. Now coaching artists, founders, and mid-career operators through their next move.
What did my clients and colleagues write about me lately on LinkedIn?
“If I’ve thought about doing it, Joe has done it. And if I want to know what it’s like or all about, I know (no matter the subject) Joe will have the answer and it will be charmingly entertaining.” — Lilly A. (from Apple)
“Joe can operate in a chaotic environment, he understands exactly who needs what, when they need it, and (most importantly) he knows how to get there.” — John Y. (from client projects)
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My latest articles
Blog posts, podcasts, essays, and everything else…
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Marginally Better S01E23: The Capacity Catastrophe
What happens when demand finally arrives and your business can’t hold it: the IRS lowering its own phone-service goals after fixing them once, the retailers who win December with homework in September, and the one-woman pudding shop whose viral moment sent its owner to urgent care — until she closed at the peak of the…
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Help us mount BarCamp Philly 2026
When Lori and I moved back to Philly from North Carolina in 2009, I knew almost nobody in the local tech scene. I’d spent years building a career somewhere else, and my professional network here amounted to a handful of people who remembered me from my radio days. Somebody suggested I check out an event…
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Marginally Better S01E22: The Onboarding Opportunity
Companies spend fortunes winning new customers, then lose them in the first five minutes. The banks bleeding clients at hello, the magic number that told Slack which teams would stay, and the 1985 video game level that taught millions of players without a single word of instruction.