Had some minor outpatient surgery this week—everything is fine—but, in an effort to provide excellent customer service, …
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How I’m using Twitter (and other social media) in 2022.
Don't worry, it's not a performative post about how I'm storming off Twitter. (I'm not.) But I have evolved the ways …
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Why I switched from Basecamp to Teamwork
I avoided writing this post for a long time, mainly because I didn't want to join a dogpile of performative messages …
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Beyond Route 13
Originally a path for Quaker immigrants to travel between Philadelphia and Wilmington, Route 13 got its official highway …
The Syllabus 2020: The War of Art
I already believed in Steven Pressfield's definition of "resistance." 2020 just put it to the test. At the core of …
Search and Replace
Our Podcast Taxi team worked hard all summer, so our first original podcast series, “Search and Replace” could launch as …
After 20 years of UX work, I finally got my stinkin’ badge.
The first time I held a copy of Designing Web Usability in my hands, it was 2000. I had launched spinme.com in 1997 …
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Mellow Yellow
When I worked at World Cafe, we spent an afternoon recording a session with Donovan. He's one of the genuinely …
In memoriam: Joe Taylor Sr. 1945-2020
My dad loved cars, music, and his family. One of six siblings growing up in West Philadelphia (and, later, …
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