Starting over doesn't have to mean starting from scratch.
As a writer, media producer, and certified master user experience expert, I’ve spent more than 25 years helping artists and entrepreneurs grow their audiences.
Today, I’m exploring how people reinvent their products, their companies, and themselves.
Latest Stories

Everybody’s Cindy Nowadays
Billy Bragg introduced me to Cindy Sherman. Not personally, of course. He wrote a song about the photographer on his 1991 album, inspiring
35 Years of Posting Things Online
Cover Me Up
Why I switched from Basecamp to Teamwork
Beyond Route 13
Latest Podcasts

Marginally Better S01E17: The Repair Relationship Revolution
A century ago, companies deliberately made products that wouldn’t last. Today, that model is being dismantled—by regulators, by consumers, and by a
Marginally Better S01E16: The Community Currency
Marginally Better S01E15: The Transparency Tax
Marginally Better S01E14: The Senior Surge Opportunity
Marginally Better S01E13: The Waiting Game Winners
Marginally Better S01E12: The Ghost Kitchen Customer Catastrophe
Explore with me...
The latest iteration of my personal newsletter highlights stories about finding your purpose in unexpected places. I’ll send a new story to your inbox each week, along with resources to help you chart your own journey.