Starting over doesn't mean starting from scratch.
As a writer, media producer, and certified master user experience expert, I’ve spent more than 25 years helping artists and entrepreneurs grow their audiences. Today, I’m exploring how people reinvent their products, their companies, and themselves.

Latest Stories

Personal Blog
Cover Me Up
Had some minor outpatient surgery this week—everything is fine—but, in an effort to provide excellent customer service, my surgeon’s assistants said I
May 20, 2022
Why I switched from Basecamp to Teamwork
May 4, 2022
Beyond Route 13
March 14, 2022
Search and Replace
September 8, 2020
After 20 years of UX work, I finally got my stinkin’ badge.
August 14, 2020
Latest Podcasts

Podcasts
Search & Replace S03E24: Christy Freddo
From the glitz of corporate travel to the shadows of domestic abuse and battling addiction, Christy Freddo’s journey is one of awakening, resilience, and transformation.
October 25, 2023
Search & Replace S03E23: Kenny Hills
October 18, 2023
Search & Replace S03E22: Erin Baumgartner
October 11, 2023
Search & Replace S03E21: Gifty Enright
October 5, 2023
Search & Replace S03E20: Jed Regante
September 14, 2023
Search & Replace S03E19: Katherine Pendergast & Lacie Brueckner
September 6, 2023