• Search & Replace Episode S01E04: Daniel Tobon

    Search & Replace Episode S01E04: Daniel Tobon

    Daniel Tobon’s been a startup founder, a general counsel, a COO and a CEO. A group of his fellow combat veterans that noticed that things weren’t quite right with Daniel’s work/life balance.

  • Search & Replace Episode S01E03: Kolina Cicero

    Search & Replace Episode S01E03: Kolina Cicero

    Author Kolina Cicero wasn’t really looking for any advice on habit tracking. However, a gift from a friend enlightened her to how much time she wasn’t spending doing the things she thought were central to her well-being.

  • Search & Replace Episode S01E02: Nick Darlington

    Search & Replace Episode S01E02: Nick Darlington

    South African writer and business consultant Nick Darlington tells us about the Pomodoro Technique, named for a tomato-shaped kitchen timer.

  • Search and Replace

    Search and Replace

    Our Podcast Taxi team worked hard all summer, so our first original podcast series, “Search and Replace” could launch as planned this morning. Every episode covers a single decision our guests made to improve their lives. These changes aren’t always massive in scope, but they each made a significant impact. In some cases, we cover…

  • Search & Replace Episode S01E01: Melissa Alam

    Search & Replace Episode S01E01: Melissa Alam

    Melissa Alam took the extreme step of removing email from her phone entirely. However, she tells us getting more productive time during her workday wasn’t her original goal.

  • After 20 years of UX work, I finally got my stinkin’ badge.

    After 20 years of UX work, I finally got my stinkin’ badge.

    The first time I held a copy of Designing Web Usability in my hands, it was 2000. I had launched spinme.com in 1997 as a daily newsletter with my best friend, and nobody had invented the word “blog” yet. At my day job, my radio colleagues had been tip-toeing into digital distribution through partnerships with…

  • Mellow Yellow

    Mellow Yellow

    When I worked at World Cafe, we spent an afternoon recording a session with Donovan. He’s one of the genuinely nicest guys I’ve ever met. I’d never have believed he’d become such an important part of my memories. At the end of the taping, he told me he wanted to share a special gift with…

  • In memoriam: Joe Taylor Sr. 1945-2020

    In memoriam: Joe Taylor Sr. 1945-2020

    My dad loved cars, music, and his family.  One of six siblings growing up in West Philadelphia (and, later, East Lansdowne), every story he told about his childhood always involved pranks, mischief, or general hijinx.  He spent four years in the Navy, sailing the Mediterranean and fishing Apollo astronauts out of the Atlantic Ocean. After he returned to the…

  • Silence is violence.

    Silence is violence.

    Mine isn’t the voice anyone needs to hear right now about the systemic racism that keeps tearing our nation apart. Yet, as I often tell my clients, silence is acceptance. Today, we now have to realize, silence is violence. Today is a moment for leaders—of all races, of all sexual orientations, of all economic backgrounds—to…

  • Essential Small Business Management Tools

    Essential Small Business Management Tools

    Update (5/4/2022): Since I first wrote this post and granted this podcast interview, some major changes happened at Basecamp that caused me to change my mind. Tara and Shannon from the excellent What Works podcast (and from the What Works Network, of which I’ve been a member for years) rounded up a crew of folks…

  • Personal Branding’s a bunch of bulls#!t! (But we’re going to need it, anyway.)

    Personal Branding’s a bunch of bulls#!t! (But we’re going to need it, anyway.)

    Smart professionals recoil at the phrase, but personal branding’s going to play an important part of your career in the next decade.

  • How I’m using Facebook these days

    How I’m using Facebook these days

    Earlier in the year, I wrote about getting louder and how I hadn’t really been active on Facebook very much in the past few years. Even though I was one of the platform’s earliest adopters, I’m no longer a fan of a system that routinely invites so much personal abuse and harassment into the lives of its users. And…