-
Marginally Better S01E02: From Feedback to Fallout: What 2025 Teaches Us About Customer Experience
In this episode of Marginally Better, Joe Taylor, Jr. explores the disconnect between Customer Experience data and tangible business results.
-
Marginally Better S01E01: Experience & Excellence
Join host Joe Taylor Jr. as he explores the fine line between customer experience triumphs and costly missteps.
-
Search & Replace S04E17: Kleopatra Papazahariou
Kleopatra Papazahario’s journey is a testament to the power of speaking up, seizing opportunities, and helping others rise to their potential.
-
Search & Replace S04E16: Brenda Viola
Brenda’s story is a testament to the power of resilience, the importance of following your inner voice, and the beauty that can emerge from life’s darkest moments.
-
Search & Replace S04E15: Hannah Pleasant
From navigating the challenges of starting a business to becoming a part of her customers’ special moments, Hannah Pleasant’s story is a testament to resilience, adaptability, and the power of following your passion.
-
Search & Replace S04E14: Adam Vibe Gunton
It took Adam Vibe Gunton hitting rock bottom, where he found himself at the beginning of a powerful transformation.
-
Search & Replace S04E13: Cindy Burns
Cindy Burns transformed her life by embracing her feelings, shedding negativity, and finding a new mission in helping others navigate their own grief.
-
Search & Replace S04E12: Tina O Hoang
Tina shares her transformative journey from feeling depleted and passive to embracing assertiveness and self-discovery.
-
Search & Replace S04E11: Peter Sorgenfrei
After founding six companies across three continents, Peter Sorgenfrei faced a health crisis that forced him to reconsider his lifestyle and priorities.
-
Search & Replace S04E10: Karin Andrea Stephan
Karin Andrea Stephan shares her journey from burnout to balance, and learn how incorporating simple, actionable tools into your daily routine can significantly improve your mental well-being and productivity.
-
Search & Replace S04E09: David Nordel
In a candid conversation, David Nordel reveals how a near-death experience forced him to reevaluate his inner circle and confront the tough persona that served him in the Air Force but hindered his civilian life integration.
-
Search & Replace S04E08: Jennifer Arthurton
Jennifer Arthurton’s unexpected journey of self-discovery began just as she approached her 50th birthday.