Philadelphia User Experience Consultant, Author, and Media Producer
Even if you’ve become religious about shredding your credit card statements before you toss them away, criminals can still find ways to cheat you out of time and money. Investigators want you to watch …
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We're having a lot of fun over at the CardRatings.com blog, posting some Top 5 lists and looking at some of the unusual credit card news that's cropping up. I tracked down five of the wildest …
Continue Reading about Top 5 Things You Shouldn’t Do with Your Corporate Credit Card →
Here's another highlight from our CardRatings.com blog that I've been getting some great feedback about:A slumping economy, a soft job market, and rising credit card debt can strain relationships. If …
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Posted last week on CardRatings.com, here are some of my favorite tips for folks planning to travel outside the U.S. with a little cash and a lot of plastic:With new credit card rules squeezing profit …
Continue Reading about Know Your Credit Card Foreign Transaction Fee BEFORE You Travel →
Social media have become a powerful small business marketing technology for entrepreneurs who truly understand how to network effectively. Just posting ads or special offers won’t work on systems …
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It's been about ten years since I wrote for AOL's content team, and I'm excited to be back on their roster. Here's the first piece I did for the AOL Radio Blog:Although news reporting …
Continue Reading about Five Decades of American News Radio History →
When we lived in Athens, Lori and I had fun times with a couple of used cars: a Honda Civic that my mechanic declared "an impossible perversion of Japanese engineering," and a Pontiac …
First-time buyers of CRM systems often wonder what makes customer relationship management software tick. Effective CRM tools go beyond lists of names and addresses. They collect and help teams …
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A third of consumers make purchasing decisions based on the level of customer service offered by companies with effective CRM applications. Recent results from a British consumer survey suggest …
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While business leaders grapple with Twitter and Facebook interactions, experts advise companies to master the art of the direct message in under 140 characters. CIOs and other company leaders …
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In a recent column for the NY Times, Freakonomics authors Stephen Dubner and Steven Levitt explained the genius behind the concept of low credit card minimum payments. When studied by academics, test …
Continue Reading about Higher Minimum Credit Card Payments Offer Fast Track Out of Debt →
As we hear more about Spotify, especially involving mobile apps and in-car services, I fear we might be getting ahead of ourselves. Specifically, I worry that users’ fervor for the system overlooks …
Continue Reading about Can Spotify Satisfy American Copyright Laws? →