As a boss, I sometimes have to listen to a member of my team explain why something went horribly wrong. As as a business owner, I also have to ease the concerns of clients who have been burned by vendors in the past. And as a human being, I hate being on the hot seat myself. Worrying about things that could go wrong on a project can seize your brain. Just as Steven Covey counsels professionals to get task lists out of their heads and on paper, I’m finding my head has more room for creativity if I know that I’ve got a “Plan B” for any situation.