A few weeks ago, a friend of mine and I got into a debate over personal branding. We argued whether the notion of a “personal brand” seems like anything a true professional should need or want. For …

Philadelphia User Experience Consultant, Author, and Media Producer
I've been writing online (on spinme.com and elsewhere) since 1995 and actively maintaining this instance of my personal blog since 2008. Here's a collection of every personal blog post, podcast appearance, article snippet and portfolio slice from the past two decades.
A few weeks ago, a friend of mine and I got into a debate over personal branding. We argued whether the notion of a “personal brand” seems like anything a true professional should need or want. For …
Earlier in the year, I wrote about getting louder and how I hadn’t really been active on Facebook very much in the past few years. Even though I was one of the platform’s earliest …
It was just a matter of time. For years, I've been recommending podcasts, audiobooks, and other personal audio recordings as a pillar of a successful content marketing strategy. In a media …
Jay Frank gave a toast when Lori Taylor and I got married that might have been as long as the actual ceremony. And though I teased him about it in the years since, I never doubted his …
Continue Reading about Beautiful evening. You can almost see the stars! →
It’s the fall of 1987. There’s a new kid on the school bus. An Army brat, if I remember, or maybe the son of a frequently-transferred corporate executive. He was at our Catholic high school for …
The "level playing field" we enjoyed online from the early 2000s now looks a lot more like broadcast media from the late 1980s. Let's talk about what it's going to take for your business to …
You've got "reach." You've got "engagement." You've even got "amplification." But all the online media jargon in the world won't help you if your content marketing campaigns don't convert to actual …
Continue Reading about Measuring your messaging’s real ROI →
Never let writer's block get between you and your audience again. Learn how to take a single great idea and customize it for platforms like blogs, Facebook, Twitter, Instagram, and more in our FREE …
Continue Reading about Build your “burnout-proof” content marketing program. →
In this livestream from my personal archives, the 2820 Press team reviews why it's never enough to build your business solely on social media, and why running your company website on a platform like …
Continue Reading about Why you need to own your marketing platform →
We still recommend WordPress as our go-to content management system. You've got better options than ever for building a business website that's easy to maintain. When we talk to entrepreneurs on our …
Continue Reading about What’s the best content management system for your small business? →
Search engine optimization usually comes up early in our team’s conversations with company leaders who want to attract new business. Even though we still believe that you’ve got to spread your …
Continue Reading about How can “bad actors” ruin your company’s SEO? →
Small business owners ask me how long I've been thinking about the kind of work our team does. I'm not necessarily nostalgic for what the internet was before we stopped capitalizing it, but I …
Continue Reading about How to market your small business on the Post-Organic Web →